Course Outline

• This 1 day course is primarily focused on those who manage meetings. It is equally valuable for those who attend meetings.
• This course covers understanding the role of meeting attendees, what is expected of them and how to achieve meeting objectives.
• Delegates on this course will gain a greater appreciation of their valuable role and contribution at formal and informal meetings.
• The course covers team and group dynamic theory, communication skills, listening and speaking, the importance of an agenda and all stages of preparing, running and closing a meeting together with meeting documentation enabling successfully implemented meetings.

Course Content:

• Who manages meetings?
• Who attends meetings?
• Understanding the role of meeting attendees and what is expected of them
• How to achieve meeting objectives
• Formal and Informal meetings
• Team and group dynamic theory
• Communication skills
• Listening and Speaking
• The importance of an Agenda
• Preparing, running and closing a meeting
• Meeting documentation