Communication Skills

 

 

 

 

Communication Skills

This 1 day communication skills course helps delegates to develop a positive and assertive communication style that will improve work place performance and relationships.

The subjects covered are:

  • Key communication skills to enhance workplace performance
  • Maintain own self-esteem and that of others
  • Giving honest and constructive feedback
  • Distinguishing between assertive, aggressive & passive behaviour
  • Deal with difficult behaviour in others
  • Identify and overcome barriers to communication
  • Deliver presentations effectively and confidently
  • Develop an awareness of body language skills
  • Handle and ask questions effectively

Book this course today!

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