Communication & Motivation Skills

Outline

A one day course, helping delegates to develop a positive and assertive communication style that will improve work place performance and relationships. This course covers learning how to identify different communication styles, essential for developing effective and assertive communication skills, and how best to use them. Being assertive means respecting yourself and others. It is the ability to clearly express thoughts and feelings through open, honest and direct communication.

Content

  • Learn key communication skills to enhance workplace performance
  • Maintain own self-esteem and that of others
  • Give honest and constructive feedback
  • Distinguish between assertive, aggressive and passive behaviour
  • Deal with difficult behaviour in others
  • Identify and overcome barriers to communication
  • Deliver presentations effectively and confidently
  • Develop an awareness of body language skills
  • Handle and ask questions effectively

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Location Dates Time Price exc. VAT   Status
Contact Graham on 01243 216278 or email courses@growtrain.co.uk to book this course
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